There is a conversation already taking place on the web about our products and brands, and experts warn businesses can “ignore this conversation at your own peril”. We will NEVER have the ability to ‘control’ consumer opinion or negative feedback (nor would we want to) – whether it happens on our site or other websites – we must respond to it and that means correcting problems and issues and then communicating publicly.
Continue reading...12. May 2009
In this sequel to the Twouble with Twitters, we see the Celebrity Twitter Overkill with Ashton Kutcher, P-Diddy and more!
Continue reading...19. April 2009
Learn manners and common courtesy expected on the "electric friendship generator" Facebook.
Continue reading...21. December 2008
Check out this slideshow from Stephane Bouchez! It provides some good insight and stats related to social media and social networks and how they affect the travel industry and marketing tourism online.
Continue reading...
12. May 2009
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