There is a conversation already taking place on the web about our products and brands, and experts warn businesses can “ignore this conversation at your own peril”. We will NEVER have the ability to ‘control’ consumer opinion or negative feedback (nor would we want to) – whether it happens on our site or other websites – we must respond to it and that means correcting problems and issues and then communicating publicly.
Continue reading...21. December 2008
Check out this slideshow from Stephane Bouchez! It provides some good insight and stats related to social media and social networks and how they affect the travel industry and marketing tourism online.
Continue reading...5. September 2007
Facebook is still growing in more ways than a few… and growing outside of it’s own community. A while back, the giant allowed users to share photo albums with non-Facebook users. Starting today, Facebook will allow the public (non-registered users) to search for people and view a public profile listing. Public profiles will soon also be [...]
Continue reading...17. April 2007
As Web 2.0 continues to become part of our daily lives, Facebook.com, a new introduction seems to be the number one topic at water coolers across North America and around the world. While it isn’t necessarily new, it seems to have exploded more recently and if you are not a part of this phenomenon, chances are [...]
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12. May 2009
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